Walgreens thinks you’re crazy- and will tell you so
More Walgreens customers sue over insults on their prescription printouts
Missy Stoddard
Less than a month after a Palm Beach woman sued Walgreens for labeling her CrAzY!!” and “psycho” in its nationwide computer system, two more Floridians have come forward with similar allegations.
A Palm Beach Gardens grandmother, 64, filed suit Wednesday, accusing the retail chain of negligent supervision and intentional infliction of emotional distress for typing in its system in May 2003: “WATCH CONTROLS SHE SEEMS SHADY.”
For nearly 20 years, Elizabeth Noah has patronized the Fairway Drive Walgreens near her home in PGA National, she said. So when the retired United Technologies financial analyst picked up a prescription for anxiety medication the evening of Feb. 6, she began to cry when she read the notation on the Drug Utilization Review – or DUR – stapled to the bag.
“It hurt my feelings so bad,” she said. “I’m always nice. I’ve been going there forever. I’ve had secret clearance [at work] and never even had parking tickets. I’m always dressed nicely and have my makeup on and my hair done. I was raised that your reputation goes with you everywhere.” </i>
What the hell is it with druggists these days? First, they won’t fill legitimate perscriptions, then they insult you to boot. Dudes, you ain’t god, or even a doctor. Your job consists of reading a piece of paper, finding a jar, counting, and typing. Can ya do that without editorializing?
